Refund & Cancellation Policy

At ApnaJagah, we are committed to offering a transparent and customer-friendly experience in all real estate dealings. Please review our refund and cancellation policy outlined below.

1. Service Nature

ApnaJagah facilitates connections between property buyers and sellers and offers services such as property listing, site visits, documentation support, and deal closure. These are service-based transactions and not product purchases.

2. Refund Policy

a). Commission Fees

All commission fees paid to ApnaJagah upon successful property transactions are non-refundable.

Once the deal is closed and commission is collected, no refund shall be provided unless there is a proven case of service fraud or gross misrepresentation by ApnaJagah.

b). Advance Service Charges (If any)

If any advance payment is made for services such as premium listing, property verification, or documentation support:

A 75% refund may be provided if cancellation is requested within 24 hours of payment.

No refund will be issued after services have commenced or been delivered.

3. Cancellation Policy

You may cancel a service request (e.g., listing, property visit scheduling) by contacting us via email or phone before the service begins.

For paid services, cancellation within 24 hours may be eligible for partial refund based on service status.

ApnaJagah reserves the right to cancel any service in case of misuse, fraud, or unavailability, with a suitable refund if applicable.

4. Disputes and Resolution

If you believe you are entitled to a refund or wish to raise a dispute, please email us at info@apnajagah.com with:

Full Name:-

Transaction Details:-

Reason for Refund Request:-

Any Supporting Documentation:-

We will review and respond within 7 business days.

5. Final Decision

All refund and cancellation decisions are at the sole discretion of ApnaJagah management, based on internal investigation and applicable service terms.